Payment Policy
Last Updated: September 18, 2026
At Auxira, we aim to provide a secure, convenient, and straightforward checkout experience. This Payment Policy explains the payment methods available on our store, how payments are processed, and what customers should know about authorization, failed transactions, refunds, and payment security.
Accepted Payment Methods
Auxira accepts the following payment methods:
- American Express (AMEX)
- Apple Pay
- Diners Club
- Discover
- Google Pay
- Maestro
- Mastercard
- Shop Pay
- UnionPay
- Visa
The payment options available to you may vary depending on your device, location, card issuer, and the payment methods supported during checkout.
Payment Currency
All prices and applicable charges displayed at checkout are processed in U.S. Dollars (USD) unless otherwise indicated on our website.
If your card or payment account uses another currency, your financial institution may apply its own currency conversion rate or additional fees. Any such charges are determined by your payment provider and are not controlled by Auxira.
When Is Payment Charged?
Payment authorization is requested when you complete your order at checkout.
Your order will only be considered successfully placed after the payment has been accepted or authorized by the applicable payment provider.
After a successful purchase, an order confirmation will be sent to the email address provided during checkout.
Secure Payment Processing
Protecting payment information is important to us. Payments made through Auxira are processed using secure checkout and payment-processing services.
Auxira does not ask customers to send complete credit or debit card details through email, social media, or other unsecured communication channels.
Customers should only enter payment information through the official checkout page on auxira.store.
Payment Authorization
In some cases, your bank or payment provider may require additional verification before approving a transaction.
A transaction may be declined or delayed because of:
- Incorrect card or billing information
- Insufficient available funds
- Security checks performed by the card issuer
- Expired payment details
- Transaction limits
- Payment-provider authorization requirements
If your payment is declined, please verify the information entered at checkout or contact your bank or payment provider for further assistance.
Failed or Declined Payments
If a payment attempt is unsuccessful, your order may not be completed.
Before attempting payment again, confirm that your billing details, card information, and other required payment information are correct.
If the issue continues, you may try another available payment method or contact your payment provider.
Payment Confirmation
Once a payment has been successfully processed and your order has been confirmed, you should receive an order confirmation by email.
Please review your confirmation carefully and contact us promptly if you notice an issue with your order information.
Taxes and Shipping Charges
Applicable taxes and shipping charges will be presented during checkout where required.
Auxira currently applies a $5.00 USD flat shipping fee per order.
You will be able to review the applicable product price, shipping charge, taxes, and total order amount before completing your payment.
Duplicate Charges
If you believe you have been charged more than once for the same order, please first review your bank or payment account to determine whether one of the transactions is still pending.
If you believe multiple completed charges have been made for the same Auxira purchase, contact us at support@auxira.store with your order details. Please do not email complete card numbers or other sensitive payment credentials.
Cancellations and Refunds
Eligible order cancellations and refunds are handled according to our Returns & Refund Policy.
When a refund is approved, it will generally be issued to the original payment method used for the purchase.
Auxira processes approved refunds within 7 business days where applicable. After we issue the refund, your bank, card issuer, or payment provider may require additional time to reflect the funds in your account.
Payment Disputes
If you notice a payment-related issue with an Auxira order, we encourage you to contact our customer support team so we can review the transaction and help resolve the matter.
When contacting us, provide your order number, customer name, and a description of the payment issue. For your security, never send your full payment card number, CVV, PIN, or account password by email.
Contact Information
Business Name: Auxira
Business Hours: 9:00 AM to 5:00 PM (Monday to Friday) (GMT-05:00)
Order Cut-Off Time: 5:00 PM (GMT-05:00)
Time Zone: (GMT-05:00) Eastern Standard Time (New York)
Business Phone: +1 (659) 225-9375
Business Mail: support@auxira.store
Business Address: 290 E Merritt Ave, Tulare California 93274, United States