Contact Us
Get in Touch with Auxira
We’re here to help! Whether you have questions about our products, need assistance with an order, want to inquire about returns, or simply need more information, our customer support team is ready to assist you.
At Auxira, customer satisfaction is our priority, and we strive to provide timely and helpful support for every inquiry.
Customer Support
Email Support
For general inquiries, order assistance, returns, refunds, or product-related questions, please contact us at:
Email: support@auxira.com
Phone Support
Phone: +1 (313) 563-9858
Business Hours:
Monday – Friday
9:00 AM – 5:00 PM (EST)
Business Information
Business Name: auxira
Location: 532 E 54th St, Brooklyn NewYork 11203, United States
Order Support
If you are contacting us regarding an existing order, please include the following information in your message:
- Full Name
- Order Number
- Email Address Used for Purchase
- Description of Your Inquiry
Providing these details will help us assist you more quickly.
Common Reasons to Contact Us
We can help with:
- Order status and tracking
- Shipping inquiries
- Returns and refunds
- Exchanges
- Payment questions
- Product information
- Damaged or incorrect items
- General customer support
Response Time
We aim to respond to all customer inquiries within 1–2 business days.
During holidays, promotional events, or periods of high order volume, response times may be slightly longer.
Customer Satisfaction
At Auxira, we value every customer and are committed to providing exceptional service. If you have any questions, concerns, or feedback, we encourage you to reach out to us. Your satisfaction is important to us, and we look forward to assisting you.
Thank you for choosing Auxira.